Making a Return
We value you as a customer, and it is important to us that you are completely satisfied with each purchase. For that reason, you may return any item purchased from a store by bringing or shipping the item to the store from which the purchase was made.
Items being returned must be:
– Returned within 30 days of purchase.
– Accompanied by a receipt, packing list, or other proof of purchase.
– In saleable condition.
Collective Copies does not offer cash refunds. Instead, all returned items will be replaced with an equivalent amount of store credit. Shipping charges will not be included in the total of the refund unless the wrong book or a damaged book was shipped.
If you have any questions about this return policy, you may reach us by phone, email, or in person.